Terms of Service

Last updated: September 15, 2026

ANIVEX is operated by Nexara Trading LLC, based in Houston, Texas. These terms apply to your use of anivexpets.com and purchases made directly through this website. Questions may be sent to hello@anivexpets.com.

Using our website

Use this website lawfully and provide accurate order and contact information. You must be legally able to enter into a purchase agreement, or have authorization from a parent or legal guardian. Do not misuse the website, interfere with its operation, or access another person's account without permission.

Products and product information

Follow the directions, intended species, storage instructions, and cautions on the product label. Our dog joint supplement is for dogs only. Website education is general information and does not replace veterinary advice. Individual experiences vary; we do not guarantee a particular health outcome.

Prices, payment, and orders

Prices are shown in US dollars unless otherwise indicated. Applicable taxes and shipping charges are displayed at checkout. Prices and availability may change for future orders. If we identify a material pricing or product-information error affecting your order, we will contact you before proceeding at a different price or with a substitute. If the order cannot be fulfilled, we will cancel it and refund any amount paid.

Pre-orders and shipping

Products marked pre-sale or pre-order may ship later than in-stock items. Dispatch timing, delays, tracking, and cancellations are covered by our Shipping Policy. You may request cancellation of an unshipped pre-order.

Returns and product support

Our Returns & Refunds policy explains our 60-day satisfaction guarantee, return requests, shipping costs, and refunds. For product questions, visit Product Support.

Privacy

Our Privacy Policy explains how personal information is collected, used, and shared. Where available, you may manage applicable choices through Your Privacy Choices.

Website content and third-party links

ANIVEX branding, images, and original website content belong to us or our licensors. You may use the website for personal shopping and information; commercial reuse requires permission. Links to research and external websites are provided for reference. Third parties control their own content and services.

Updates and consumer rights

We may update these terms by posting a revised version with a new date. Changes apply prospectively and do not remove rights attached to an existing purchase. Nothing in these terms excludes rights or remedies that cannot be excluded under applicable law.